1. Who We Are
visionafricanetwork is a platform operated by Clarence Africa Ltd. This Privacy Policy describes how we collect, use, store and share personal data when you visit our site, use our apps or interact with our services.
2. Data We Collect
We may collect and process the following categories of data:
2.1 Information you provide to us
- Account details such as name, email address and password.
- Profile information such as display name, avatar, bio or preferences.
- Payment and billing information for subscription purchases (processed via secure providers).
- Content you create or share (posts, comments, uploads, messages).
2.2 Information we collect automatically
- Technical data such as IP address, device identifiers, browser type, OS version and approximate location.
- Usage data such as pages viewed, content watched, search queries and interaction timestamps.
- Cookies and similar technologies for analytics, preferences and authentication.
3. How We Use Your Data
We use your personal data to:
- Provide and maintain the visionafricanetwork platform and its features.
- Process subscriptions and manage your account and preferences.
- Personalise your experience (for example, recommended content and home feed).
- Improve our services through analytics, research and feedback.
- Communicate with you about updates, security alerts or support requests.
- Detect, prevent and respond to fraud, abuse or legal issues.
4. Legal Basis
Depending on your jurisdiction, our processing of your personal data may rely on:
- Your consent (e.g. for non-essential cookies or certain marketing communications).
- Performance of a contract (e.g. providing your subscription or account).
- Compliance with legal obligations (e.g. tax or regulatory requirements).
- Our legitimate interests (e.g. platform security, content moderation, product improvement).
5. Sharing & Transfers
We may share your data with:
- Service providers that help us operate the platform (hosting, analytics, payment processing).
- Content and advertising partners, where allowed and in line with your preferences and applicable law.
- Authorities, regulators or legal advisors where required by law or to protect our rights.
If we transfer data internationally, we will take appropriate steps to protect it, such as using contractual safeguards where required.
6. Security & Retention
We implement reasonable technical and organisational measures to safeguard your personal data from loss, misuse or unauthorised access. However, no system is 100% secure.
We retain personal data only for as long as necessary to achieve the purposes described in this Policy, comply with legal requirements or resolve disputes.
7. Your Rights
Depending on your location, you may have some or all of the following rights regarding your personal data:
- Access: request a copy of the data we hold about you.
- Correction: ask us to rectify inaccurate or incomplete data.
- Deletion: request that we delete certain personal data.
- Restriction: ask us to restrict the processing of your data in some circumstances.
- Objection: object to certain types of processing, including direct marketing.
- Portability: request a machine-readable copy of your data where technically feasible.
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
8. Contact & Complaints
If you have questions, concerns or complaints about this Privacy Policy, you can reach us at:
- Email: privacy@visionafricanetwork.com
- Subject line: “Privacy – visionafricanetwork”
You may also have the right to lodge a complaint with your local data protection authority, where applicable.